Is my package lost?

If your package has passed the estimated delivery time
USA: 8-16 weeks
Canada: 8-16 weeks
Correos de Mexico: 4-6 semanas
FedEx Mexico: 2-5 días
Please send an email to support@isableh.com, I will help you track your package and determine the next steps.

If your package tracking information says: “Customs review initiation” Your package is currently in customs, this can take few or several days to be released.

If your package tracking information says: “Piece deposited in a suitcase and sent to the office of the destination country” Your package is cleared from customs and on its way.

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